TERMS AND CONDITIONS:

In order to complete a purchase with ADIO CO. you must agree to the following:

I understand and agree to all RETURN and SHIPPING policies

I understand ADIO CO. does not offer exchanges; select items are eligible for return for STORE CREDIT ONLY

I understand discount codes cannot be combined (includes auto discounts)

I understand SALE items cannot be returned

I understand FLASH SALE purchases are final and cannot be returned

I understand there are no price adjustments

I understand no changes can be made after order has been placed (size, color, style). Order errors result will result in order cancellation 

I understand order cancellation requests are only granted if sent within 24 hours of order placement

I understand if for any reason a shipping address is incorrect, ADIO CO. cannot change and this will result in order cancellation 

I understand order processing takes up to 7-10 business days before shipment. HOLIDAY SHIPPING POLICY (Nov 21-Dec31) allow up to 14 business days for order processing BEFORE shipment.

I understand ADIO CO. is not responsible for any lost or stolen packages. Proof of claim filed with carrier required to receive refund.

I understand ADIO CO. has sole discretion to cancel an order at anytime. 

*ADIO CO. has discretion to not reply to email inquires regarding any of the following points above after purchases are placed.  If we suspect any fraudulent transaction or transactions violating the terms of website use, we are at sole discretion to cancel such orders. These customers/accounts will be denied access from the use of site or purchase of products in the future.*

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

Text marketing (if applicable): With your permission, we may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. Webhooks will be used to trigger the Checkout Reminders messaging system.

 

 

Mobile Terms of Service

ADIO/CO.

Last updated: June 30, 2026

The ADIO/CO. mobile message service (the "Service") is operated by ADIO/CO. (“ADIO/CO.”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to ADIO/CO.’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of ADIO/CO. through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with ADIO/CO.. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18444180791 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other ADIO/CO. mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18444180791 or email hello@shopadioco.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.