Should you require information or help, please contact us by email and we will be happy to assist you.

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SHIPPING TIMES AND COSTS
  • Complimentary ground shipping within 1 to 10 business days.
  • In-store collection available within 1 to 10 business days.
  • Next-day and Express delivery options also available
  • Purchases are delivered in a pink, white or forest green polymailer (depending on size of order).
  • See the delivery FAQs for details on shipping methods, costs and delivery times
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PAYMENT METHODS

Shella accepts the following payment methods:

  • Credit Card: Visa, MasterCard, Discover, American Express. The total will be charged to your card when the order is confirmed.
  • ADIO/CO. features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
  • PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.
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EXCHANGES, RETURNS AND REFUNDS

Items returned within 14 days of their original shipment date in same as new condition will be eligible for store credit. Refunds will be added to customer's account. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.